Terms & Conditions
Effective Date: 01/07/2024
Welcome to Unique Glamping Australia (“we”, “us”, or “our”). By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Business Information
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Trading Name: Unique Glamping Australia
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Registered Business: Uniquevibe Pty Ltd
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ABN: 41640576316
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Phone: +61 424 742 037
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Business Address: 111 Antimony Road, Neerdie QLD 4570, Australia
2. Use of Website
By accessing our website, you agree to comply with and be bound by these terms. We may update or modify these Terms & Conditions at any time without prior notice.
3. Product Information
We strive to display accurate product details, images, and specifications. However, product colours, finishes, and sizes may vary slightly due to screen differences or batch variations. We reserve the right to change or discontinue any product without notice.
4. Orders & Payment
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All prices are in Australian Dollars (AUD) and include GST unless stated otherwise.
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Orders are only confirmed once full payment is received.
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We reserve the right to cancel or refuse any order at our discretion, especially in cases of error or suspected fraud.
5. Shipping & Delivery
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We offer shipping across Australia. Estimated delivery times vary depending on your location and courier services.
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Once an item is dispatched, we are not responsible for delays beyond our control.
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Please ensure your delivery address is accurate to avoid additional shipping costs or delays.
6. Returns & Refunds
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We do not offer refunds for change of mind.
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If your item is faulty or arrives damaged, please contact us within 7 days of delivery with photos and a description.
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Approved returns must be unused, in original packaging, and returned within 14 days of approval.
7. Warranty
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Our glamping tents include a 12-month manufacturer’s warranty against defects in materials and workmanship.
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Warranty does not cover damage from misuse, weather, improper installation, or general wear and tear.
8. Liability Disclaimer
Unique Glamping Australia shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products. Customers are responsible for following correct setup and safety instructions.
9. Privacy
We value your privacy. Any personal information provided is used solely for order processing and communication, in accordance with our [Privacy Policy].
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Unique Glamping Australia
📧 Email: uniqueglampingaustralia@gmail.com
📞 Phone: +61 424 742 037
🏠 Address: 111 Antimony Road, Neerdie QLD 4570, Australia
